Welcome Partners!

Our website has all the tools and resources you need to manage your account(s). 

Services & Resources

Premium Billing

Premium Billing, also known as Direct Billing, is implemented when employers must directly bill their employees, whether active, former, or retired, to collect payments that cannot be handled through payroll deductions.

COBRA Administration

The US healthcare system and its associated rules and regulations are perpetually changing. Our government’s laws are full of bureaucracy and lawyer-speak. Let us navigate COBRA compliance for your team so you can focus on what you do best.


We are here to support you with Wrap plan documents and Summary Plan Descriptions (SPDs), form 5500s, as well as premium-only-plan (POP) documents and SPDs.

Broker FAQ's

The fastest, easiest way to get information on our services is by completing the REQUEST A PROPOSAL form via our website. If you’d prefer to talk to one of our team members, please don’t hesitate to call us 315-515-5192 or email at

Employers with 20 or more employees during 50% or more the business days of the previous calendar year. There are some exceptions, such as church and government groups who do not need to comply with COBRA. Still unsure? Call us.

Typically, your new service can be fully implemented and ready to use withing 10-15 business days upon receipt of all required information.

 Yes! We offer full Open Enrollment services for COBRA and premium billing participants. Additional fees may apply for groups with over 100 participants.

For a qualified beneficiary that elects COBRA, the first payment is due 45 days from the date they elect and must cover all months of COBRA premiums since the start of their COBRA coverage.
Example: The qualifying event date is December 31st; the qualified beneficiary receives their COBRA qualifying event letter on January 15th; they elect COBRA on March 1st; the first payment is due by April 15th and must cover the premiums for January, February, and March.
Subsequent premiums are due the first of each month but must be postmarked no later than the 30th day of that month.

They will receive a remittance payment on a monthly basis for any funds that were collected from their plan participants.
Premium remittance can be either sent to the client or the carrier, but please keep in mind that not all carriers will accept payment from a third party.

The initial or “general” COBRA notice must be provided to a covered employee or covered spouse within 90 days after the individual becomes covered under the plan.
There is no requirement to provide this notice to dependent children.

Qualifying event notices must be provided to your administrator (us) within 30 days of the event. As your administrator, we would than have 14 days to send the notice to the qualified beneficiary.

IMPORTANT! You are required to ensure termination of active coverage directly with the carriers.

The qualified beneficiary’s coverage can be continued for 18 months for termination or reductions of hours.
An extended 29-month maximum coverage period is available in certain circumstances when a qualified beneficiary is disabled.
Covered dependents can continue coverage for 36 months as a result of divorce or legal separation, cessation of dependent status, employee entitlement of Medicare or employee death.

Check out these Resources!


DOL Employer COBRA guide

DOL Employee’s COBRA guide

Get in touch

If you have any more questions after reading through the available resources, please contact us: